Once the parcel’s been opened, we’re not able to give refunds or exchanges. The only exception is of course if your item is deemed faulty by Bare Strapless Bra.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, because items sold is underwear, we cannot accept returns.
We cannot accept returns on sale items or gift cards.
You can always contact us for any return questions at firstname.lastname@example.org.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.